avatar for Jay Ray

Jay Ray

University of Wisconsin - Madison
Technology Operations Manager
Madison, Wisconsin
Jay Ray has spent his entire career in higher education technology across the non-profit sector, proprietary education, and public and private institutions, specifically focusing on help desk support and management, infrastructure design and implementation. In 2014, Jay took over as Technology Operations Manager with the University of Wisconsin-Madison Libraries, where he manages services across multiple campus libraries. College Library and its sister libraries provide services to the general student population that include the lending of technology assets for short-term use—gaming consoles, iPads, dual-boot Mac laptops, cameras, and more; access to cutting-edge computing and printing solutions; and access to multiple computer labs and reservable study spaces. In addition, College Library houses one of the campuses Wisconsin Collaboratory for Enhanced Learning (WisCEL) centers, which provides a multipurpose computer lab for flipped classroom instruction during the weekday and computing resources at night.